Cabin Operations Manager

Requisition ID  2024-4745

City  Malta International Airport

Position Type  Permanent Full-Time

Work Base  Onsite / Office

Category  Cabin Management

Job Profile

VistaJet is the first and only global business aviation company. On its branded fleet of silver and red business jets, VistaJet has flown corporations, governments and private clients to 207 countries and territories, covering 96% of the world. Founded 20 years ago, the company pioneered an innovative Program membership, offering clients access to an entire fleet whilst paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. Every flight is tailored to ensure seamless travel with maximum efficiency so clients can be in more meetings or locations within the shortest period of time. ​​

VistaJet is an operating partner of Vista, the world’s leading private aviation group. Vista integrates a unique portfolio of brands offering asset free solutions to cover all key aspects of business aviation. The Group's mission is to lead the change to provide clients with the most advanced flying services at the very best value, anytime, anywhere around the world.

As a Cabin Operations Manager you will play a pivotal role in the continued growth and success of our organisation and its cabin team. Based out of Malta, you will be working closely with several stakeholders to further develop and grow the operation in line with the company’s vision and standards. Close collaboration with Cabin Host/esses, will allow you to help optimise performance, safeguard welfare, and consequently lead the team towards new levels of professional excellence. 

Your Responsibilities

• Responsible for safeguarding Cabin Host/esses’s welfare ensuring the team is motivated, aligned with the company culture and supported adequately to operate safely and efficiently.
• Collaborate closely with key stakeholders across the business on various operational initiatives and/or projects.
• Build a professional rapport with your team and be an ambassador for their professional development.
• Carry out timely performance reviews in line with company objectives.
• Address underperformance in a fair and efficient manner.
• Monitor sickness and absence trends in line with best practices.
• Support on various daily operational requirements as necessary.
• Identify talent and celebrate success through the various opportunities and platforms that the business offers.
• Ensure that departmental processes and procedures are maintained and improved in line with the company’s vision and mission.
• Accountable for the oversight of new aircraft stocking and inventories, safety reports, flight briefs, and audits.
• Travel as and when necessary to cover duties directly relating to the role, or otherwise.
• Undergo VistaJet’s initial Cabin Host/ess training and cover operational flights as necessary from time to time.
• Engage in the workplace with enthusiasm, perseverance, a positive attitude, and the flexibility to complement company standards.

Required Skills, Qualifications, and Experience

• Have the right to live and work in Europe.
• Willing to travel and relocate as needed across the Vista network.
• Tertiary education, previous aviation and/or managerial experience is considered an asset.
• Strong leadership, analytical, and organizational skills.
• Ability to work in a dynamic and fast-paced environment.
• Ability to work under own initiative, independently as well as within a team.
• Good command of the English language, both written and spoken.
• Be highly motivated with a high level of attention to detail.