Inflight Trainer Base Lead
Primary Location: CA-QC-Montréal
Schedule: Full-time
Job Type: Permanent
Shift: Days
Number of Openings: 1
Basic Purpose of position:
Oversee all aspects of Inflight Training at the particular base.
Key Responsibilities:
Base Management
- Maintain monthly training schedule for FT and PT trainers.
- Manage monthly classroom schedule per base.
- Manage training equipment and resources per base.
- Prepare/ Update Go Boxes for each program.
- Maintain program binders as required.
- Manage distribution of new programs/ revisions for the base.
- Ensure adequate supplies of flip chart paper/ markers etc.
- Coordinate with Inflight Training Coordinator and Inflight Training Manager for participant scheduling/ rescheduling due to failure or incomplete training.
- Manage/oversee all training door trainers/cabin simulators and arrange repair and maintenance as required
- Book external training facilities as required, including SIMs, fire facilities, etc
- Provide feedback for initial schedules
Line Trainer Support/ Supervision
- Interview and select new PT Trainers.
- Manage the onboarding/training of new PT trainers.
- Coordinate monthly training schedule for Line trainers.
- Follow up on Instructor Observation Forms submitted by PT Trainers/ distribute.
- Coach and mentor all PT trainers at Base
- Perform class monitors on each PT trainer and provide coaching/ feedback.
- Prepare and coordinate end of year performance reviews with all PT trainers
- Conduct PT Trainer team meetings bi-yearly.
Course Delivery/ Training Facilitation
- Facilitate all mandated Inflight Training programs in multiple bases as required.
- Assist with / attend rollouts of new programs.
Program Development
- Provide expertise/ feedback to Inflight Training Developer.
- Sit in on new program roll-outs/ assist with facilitation of roll-outs.
Other related duties as assigned.
Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers.
Qualifications:
- Required to be a current or former Flight Attendant.
- A certificate or diploma in Adult Education is an asset.
- Previous training experience is required.
- At least 6 months of Experience facilitating Flight Attendant training required.
- Proficient in Microsoft Office application (Outlook, Word, Excel, PowerPoint, Teams).
- Knowledge of Crew Trac is an asset.
- Knowledge of crew qualification requirements is an asset.
- Bilingualism in French and English is an asset. (French is required only if based in YUL)
- Supervisory/management of direct reports is an asset.
- Successfully pass the Jazz flight Attendant Initial training.
- Must be able to obtain and maintain a Restricted Area Identity Card (RAIC)
- Flexible schedule due to travel requirements associated with the role.
We strive to make our workplace accessible for people with disabilities. We want to ensure that you are prepared for success and therefore request that you please let us know at (see our website) if you would benefit from an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
Requisition ID: YUL-2024-5320-011604