Manager of Flight Operations Policy and Procedures

Job Locations  US-NC-Charlotte

ID  2024-5315
Category  Flight Operations
Position Type  Full-Time

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Manager of Flight Ops Policy and Procedures paramount responsibility is to evaluate operating procedures and practices. This involves the leadership of Technical Pilots.  The ideal candidate will have a strong background in one or more of these areas, as well as expertise and/or experience in pilot training and standardization functions, from a development, delivery, or management perspective.

Job Responsibilities

• Responsible for implementation of programs necessary for the continued and improved flight operations.  This requires continuous collaboration with other departments such as Safety, Ground Ops, Inflight, Maintenance, and Dispatch.
• Supplemental point of contact with the FAA and other external organizations that may affect PSA's operational procedures. 
• Identifies and analyzes operational data for potential safety risks and recommends corrective actions. Performs duties as directed by the Assistant Director of Flight Technical. 
• Comply with applicable company policies, procedures and FARs. 
• Performs other duties as assigned to support the efficient operation of the flight department and company. 
• Act as liaison between the Flight Ops Technical and other Company departments and alliance partners.  
• Works closely with the Fleet Manager to ensure the POH and FOM align. 
• Works closely with the Assistant Director of Maintenance Operations Control to ensure alignment with Maintenance and Pilot procedures as it relates to aircraft irregularities. 
• Works in cooperation with the Development, Training and Safety Departments, including ASAP and FOQA, to develop and implement corrective action plans. 
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Position Specifics

Qualifications

Required

• High School Education or Equivalent
• 2 years of relevant work experience
• 121 Line Experience
• Previous experience leading a team
• Experience with programs such as Microsoft Word, PowerPoint, Excel, and Adobe Acrobat.
• Ability to speak/read/write in English.  
• If hired, must be able to demonstrate that you are authorized to work in the US.   

Preferred

• Associate's or higher degree
• ATP with CL-65 Type Rating
• PSA Line Experience as a Captain
• One or more of: Sim Instructor/LCA/PCA/APD Experience/Flight Ops Tech Experience
• Experience in pilot training and standardization functions: development, delivery and/or management perspective.
• Experience with FrameMaker

Additional Information

Supervisory Responsibility: This is a supervisory position.

Delegation: In absence, responsibilities delegated to Assistant Director of Flight Technical

Authorities: None

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. 
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PSA Airlines is an Equal Employment Opportunity and Affirmative Action employer